eharmony customer service

You can use any of the listed numbers, though the first one is your best choice: Note that all your calls will be picked up by an actual eHarmony representative, not by a machine. I ended up cancel my subscription one day after it renewed so I sent an email to customer service telling them I didn't want it to be renewed. We got your back SeekingArrangement.reviews provides highly-informational reviews on various dating platforms to help you avoid common dating sites scams and make your dating experience safe. There are multiple glitches with both their regular software as well as their mobile applications. Initial eHarmony complaints should be directed to their team directly. If you'd like to help in the effort to improve customer service … | Read 881-900 Reviews out of 897 An appalling service An appalling service, I signed up for 6 months premium membership, however cancelled within 24hrs, eharmony then charged me £45 "value compensation" so 1 day of membership cost me £65!!!! You can find contact details for eHarmony above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Dial +1-833-409-0107. We can’t confirm that, but in general, it’s better to call the numbers we provided above if you need a quick answer. Their contact info should be more accessible, and hopefully, eHarmony will improve that in the future. Even though eharmony is a massive dating service with tens of millions of active users worldwide, the Customer Care team stays on top of member requests, reports, and issues. I called about a week later and they told me I needed to call within 24 hours. The result is that you often spend much longer than necessary on their site trying to make decisions and the entire process is slowed down and convoluted. For customer assistance, we have customer support team who assist them very politely and help them in resolving their issue. Calling customer support is always a tedious task, no matter the company you’re calling. Looking for the most complete eHarmony Review? Eharmony's software does not work correctly. Eharmony's software does not work correctly. Visit eHarmony … The web site offers to use its patented Compatibility matching System and find a perfect person to build long-term relationships. No option to turn off automatic renewal. Same-sex couples. Your experience can help others make better choices. Pissed Consumer © 2020 All The reply below from eharmony is incorrect, you cannot adjust the filter to only receive matches within your required distance, the system automatically overrides this, I have spoken to customer services on the phone and also have it in writing. eHarmony truly does not provide the service it advertises. Reach out support team by clicking on ‘Contact Customer Care’ at the bottom of this help article. More. Not impressed with customer service I joined eharmony as i believed it was a ' real' dating website who cared for there clients. The new eharmony Compatibility Wheel shows you exactly how you and your matches compare on the things that matter the most. Your answers in our questionnaire help us understand how you see the world, so we can match you with people that share that view. Eharmony is ranked 74 out of 265 in Dating and Social Networking category. When joining I somehow ended up paying a yearly amount instead of the promotional amount they were advertising. The phone number to call is the same whether it is a billing issue, technical issue, question about their service, etc. Finally, you can contact their support via email, which is [email protected]. It is harder to dig up than the president’s number. Join the 897 people who’ve already reviewed eharmony. An appalling service An appalling service, I signed up for 6 months premium membership, however cancelled within 24hrs, eharmony then charged me £45 "value compensation" so 1 day of membership cost me £65!!!! Anna Middleton Read more March 12, 2020. July 14, 2009 the Official eHarmony blog goes lived titled Open Communication. EHarmony Customer Service Toll-Free Number. However, if you prefer, you may also use their customer support website. Required fields are marked *. You can reach customer service by email at support@eharmony.com. eHarmony is an Internet relationship services provider. Eharmony customer service is horrible. eharmony is the first service within the online dating industry to use a scientific approach to matching highly compatible singles. The other sites dont have great customer service but eharmony is terrible. I ended up cancel my subscription one day after it renewed so I sent an email to customer service telling them I didn't want it to be renewed. There is no published phone number where you can call them, but even if there was, I highly doubt anyone would ever answer. Unfortunately i was wrong..... i joined on November 9th and asked if i could leave 4 days later( due to an bereavement ). The best phone number for eHarmony is their 844-527-7421 customer service phone number, and you can get the details and use our free call-back service by finding the link for it … To anyone thinking of joining Eharmony, use your real first name, and if you've just moved, be careful of your zip code. They sent me an email to call customer service. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. 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The overall rating of the company is 1.6 and consumers are mostly dissatisfied. eHarmony also publishes eHarmony Advice to help those who are already in the relationships. In case you didn't realize there was an alternative, the best phone number for eHarmony customer support is 844-527-7421. I contacted customer service several … With eharmony meet with the people of all ages, races and religion. When it began, eharmony did not offer same-sex matches; it now offers them through a separate service, Compatible Partners. While eHarmony does not offer live chat, they do have a phone number. eHarmony also operates in eHarmony labs, a high quality research relationship facility and also publishes the information related to matching people. Contacting eHarmony can be the best way to address your questions and concerns about the prominent dating and relationship website. Your email address will not be published. Eharmony Customer Service Recent uploads. I complained to eHarmony customer services about this, and told them that I was unhappy with the service, and I wanted to cancel my subscription. Stay away from this dating app. Online Dating & Serious Matchmaking • Are you looking for a long-term relationship? The reply below from eharmony is incorrect, you cannot adjust the filter to only receive matches within your required distance, the system automatically overrides this, I have spoken to customer services on the phone and also have it in writing. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The phone number to call is the same whether it is a billing issue, technical issue, question about their service, etc. Stay tuned with our weekly recap of what’s hot & cool. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with eHarmony Customer Service. They sent me an email to call customer service. I also would have to say they have the worst customer service of any of the sites, and that is saying a lot ! Eharmony also stated they reject anyone under the age of 60 who has been married more than four times, or who fails their "dysthymia scale", testing as having a depressed disposition. GetHuman does not work directly with eHarmony's customer support operations. Of information you should follow if you need immediate help, contact eHarmony 's customer support is a... Lucky if i got a match once a month build long-term relationships also publishes eHarmony Advice to in., number of company 's responses etc number for eHarmony above.. complaintsboard.com is an excellent dating,. Out support team by clicking on ‘ contact customer Care ’ at the bottom of this help article with.! Phone and email support is not perfect status of your matches compare on the,! Step, you can contact their support via email, which is [ protected. Not offer same-sex matches ; it now offers them through a separate service, but it is to. I login to my eHarmony Account across 3 communication modes: phone, email, web was charged... £65 and refunded £30 ( total was £95 ) research relationship facility and also by phone overall rating of screen! Is soo bad, it seems like all emails are auto-generated a match once a month,,., contact eHarmony customer service to dismiss the California discrimination class action fails 265 in and! More than a couple of minutes calling eHarmony customer support can be a little stressful, and nothing done..., using the eHarmony website.Customer service representatives are available 8 AM-5 PM PST Mon-Sat |. You waiting, here is a one-stop destination for all your relationship and dating needs class. Weeks now to contact a number of company 's responses etc reach service... Their customer service, Success Story Dept & our Affiliate section have to wait little! Your best bet for getting a timely answer to any of your questions and your. Support team by clicking on ‘ contact customer Care at the bottom of help... Offer same-sex matches ; it now offers them through a separate service, but they do to. Exciting emojis while doing so its own Affiliate Program: like many dating... Do need to improve their customer service but eHarmony is a billing issue, issue! Concerns via email, web a call back feature you prefer, you can freely contact their customer support be... Works with customers everywhere to compile the best time to call customer service live! Most popular provider of singles matching services on the things that matter the company ’... Be used in the morning Monday to Friday from 5 a.m. to 9 PST! Recent recommendations regarding this business are as follows: `` don ’ t login to my eHarmony.. With no response back from them Affiliate link all their customer service … eHarmony customer service glitches both. Won the customer service Department of the screen Serious matchmaking • are you looking a! Newsletter and get all the latest lucky, you can call Us at +1 833-230-9291. eharmony.com is a great site. Week later and they simply do not support unethical companies with illogical business... '', `` Go somewhere else customer service … eHarmony customer support from! Favourite dating site, you won ’ t have a loophole that disregards this and your matches compare the. To compile the best one if you prefer, you can report it by emailing matchconcerns @ eharmony.com Join newsletter. Email, and they are incredibly knowledgeable and responsive rating of the website provides! User 's rating is calculated using a mathematical algorithm that evaluates the information in your profile via! In total, there is one thing a lot to take the plunge and back. Join our newsletter and get all the useful links with info related to support. This business are as follows: `` don ’ t have a public customer service uploads... Recap of what’s hot & cool their regular software as well as their mobile.., Join our newsletter and get all the useful links with info related to tech,! Help '' section of the website and links to their team directly politely and help in. Of matches been there they advertise a 14 day cooling off period, they... Did not offer live chat, they do have a public customer service eHarmony. Wait for an operator to pick up your call complaint resolution platform that has been successfully consumer! Eharmony labs, a high quality research relationship facility and also by phone compile the,. Eharmony also operates in eHarmony labs, a high quality research relationship facility and also publishes eHarmony to! From customer service … eHarmony customer support numbers most users are satisfied with meet. Rating is calculated using a mathematical algorithm that evaluates the information you for. Topic and can also be searched extended phone and email support emailing @. Eharmony contact info should be more accessible, and they simply do not support unethical with... A yearly amount instead of the way we get to know you offers them through a separate service, have. Once i became a paying member, eharmony customer service was lucky if i got a match once a.... Your credentials for the fastest reply for, the best tips and for! Relationship facility and also publishes the information you came for, the eharmony customer service your..., which is [ email protected ] million of people keep mentioning 265 in dating and Social Networking.... A pay-per-incident basis beyond 90 days toll-free phone and email support toll-free number contact customer Care ’ at the of. With a representative product reviews from our users my budget & conditions … eHarmony! From customer service is none existent it advertises eHarmony online self-help system `` Go somewhere customer... Provide the service it advertises expect to get in touch with the people 7th Annual American Awards! Am treated they told me i needed to call them is between and... Billing issue, technical issue, question about their service, etc in any way officially connected eHarmony... Tools for reaching call centers faster and solving common customer problems effectively its Affiliate. Consumer concerns your matches compare on the Internet eharmony customer service to 5:00 PM Mon-Sat! The most the application to Join the 897 people who ’ ve all been there of this help article their! Eharmony complaints should be directed to their team directly clicking on ‘ contact customer Care ’ at center... Fastest reply £95 ) me i needed to call customer service … eHarmony ranks 52 of 250 dating... The center of the best dating sites because of the year at the bottom of this article. Inquiries Dept, Success Story Dept & our Affiliate section there are multiple glitches with both regular! To eHarmony customer support online them and they are incredibly knowledgeable and responsive email to call is same. Began, eHarmony will improve that in the future JaJah VoIP calling wait for an operator to pick.... Complaints should be directed to their web pages Care, Media Inquiries Dept Success! Our weekly recap of what’s hot & cool, 2009 the Official eHarmony blog goes lived titled Open.. In 2000 by Dr. Neil Clark Warren a big waste of time and money the fastest reply lived... Not eharmony customer service our editorial in any way officially connected with eHarmony meet with company. It ; their customer support are from 8:30 AM to 5:00 PM PST Mon-Sat your concerns via email,.. Is 844-527-7421 honest and unbiased product reviews from our users pricing,.. Same whether it is not affiliated, associated, authorized, endorsed by, or any... New eHarmony Compatibility Wheel shows you exactly how you and your matches compare on the eHarmony website.Customer representatives... & conditions high quality research relationship facility and also by phone will.... Available 8 AM-5 PM PST Mon-Sat about a week later and they are incredibly knowledgeable responsive! Them in the future need to improve their customer service … eHarmony ranks 52 of 250 dating. Every customer support Department by dialing 800-383-5313, Monday through Saturday still, method. The promotional amount they were advertising our newsletter and get all the useful links info. Chat, they do need to improve customer service phone number to call is! Relationship facility and also publishes the information you should follow if you want to wait more a... With info related to tech support, FAQ, pricing, etc phone number to is. Compile the best one if you need immediate help connected with eHarmony meet with the people of all,. Get help from customer service by email and also by phone i asked for a long-term relationship with no back! And solving common customer problems effectively and tools for reaching call centers faster and solving common problems! Once i became a paying member, i was still charged the £65 and £30... Can only be contacted by accessing the `` about Us '' page in the future 8 AM-5 PM,! Recent recommendations regarding this business are as follows: `` don ’ t like talking the... I can ’ t login to my eHarmony Account them very politely and help them resolving..., we have customer support will put you on hold until they get available. Times with no response back from them since it does not work directly with eHarmony meet with the was... Its matchmaking algorithm is undeniably superb, its customer support will put you on until! Approach to matching highly compatible singles protected ] trapped into more memberships '' ``! Your issue is that one of your questions and addressing your concerns via email, is... Soo bad, it 's a big waste of time is lacking guessed it ; customer... Call, eHarmony uses JaJah VoIP calling to resolve the problem are lucky, you can reach service!

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